-No refunds
ONLY FOR HEALTH OR WEATHER REASONS THAT PREVENT US FROM RECEIVING YOU IN OPTIMAL CONDITIONS, WE OFFER A CREDIT NOTE, WHICH IS VALID FOR 6 MONTHS TO RESCHEDULE YOUR RESERVATION.
CANCELLATIONS 5 DAYS BEFORE THE ENTRANCE OF THE STAY WILL BE CHARGED 50% OF THE TOTAL AMOUNT OF THE RESERVATION AND THE OTHER 50% WILL BE ISSUED CREDIT NOTE IN THE NAME OF THE CLIENT FOR USE OF ANY OF OUR PROPERTIES WITH 6 MONTHS OF VALIDITY, WITH THE RIGHT TO ONLY 1 CHANGE OF DATE.
CANCELLATIONS 3 DAYS PRIOR TO ARRIVAL DATE WILL BE CHARGED 100% OF THE RESERVATION.
THE COMPANY IS NOT RESPONSIBLE IF THE CANCELLATION OF THE RESERVATION IS DUE TO WEATHER OR OPERATIONAL ISSUES BEYOND THE COMPANY'S CONTROL.
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